Part of that erosion is caused by choice. The more these systems anticipate and deliver what we want, the less we notice what’s missing—or remember that we ever had a choice in the first place. But remember: If you’re not choosing, someone else is. And that person is responding to incentives that might not align with your values or best interest. Designed to flatter and please as they encourage ever more engagement, chatbots don’t simply answer our questions; they shape how we interact with them and decide which answers we see—and which ones we don’t.